The ins-and-outs of custom, hand-painted stationery.

FAQs

What is included in a custom stationery package?

Every stationery package is tailor made to each clients needs however, you can explore the various package & purchasing options, here.

What types of stationery items can be customized?

Save-the-date cards, invitations, RSVP cards, information/details cards, envelope liners, destination map, dinner menus, cocktail menus, place cards, table numbers, welcome signage, thank you cards, rehearsal dinner invitations, engagement party invitations, bridal shower invitations, bachelor or bachelorette party invitations and more.

How do I initiate a custom stationery order?

Please fill out the custom stationery consultation form, here, to initiate the process.

What is the timeline for creating custom hand-painted stationery?

Client projects typically take 6-8 weeks, however, timelines vary based on the scope of work for each project and current lead times based on current availability.

Can I choose the color palette for my stationery?

Absolutely! It is encouraged to share your color palette preferences before the commencement of each client's project.

Can I provide my own ideas and inspiration for the design?

Absolutely! It is important to share your inspiration imagery to ensure that I am a good fit for your project and have a clear understanding of what I will be creating for your custom stationery. For instance, a Pinterest board is very helpful as it provides a visual reference throughout the project. However, emailing images is perfectly acceptable as well!

I am not sure what I am looking for, can you help me with inspiration and mood board?

Yes! I understand that finding the right inspiration for your custom stationery can be a bit overwhelming.

We can start with a consultation where we discuss your preferences, themes, and any ideas you might have in mind. Based on our conversation, I can create a personalized mood board that captures the essence of what you're envisioning. This will serve as a visual reference to ensure we're on the same page before diving into the design process.

Are there any restrictions on design or style?

While I am versatile in working with various styles, I recommend that all clients review my work to ensure they resonate with and appreciate my distinctive artistic style.

How many revisions are included in the custom stationery service?

The service includes two rounds of edits for each asset. Upon receiving the initial sketches and mock-ups, please communicate any desired edits. I will incorporate these changes and share the revised version with you, allowing for additional edit requests. It is recommended to communicate all imagery and color palette preferences before the initial sketches to minimize the need for extra edits beyond the two included rounds. Any additional edits will result in an extra fee of $100.

How is pricing determined?

Pricing is determined by both the quantity of stationery assets being designed and the complexity of the desired design. Custom stationery package prices take into account factors such as the cost of materials and the time invested in creating each piece.

What are the booking & deposit requirements?

Orders over $1500:

A non-refundable 60% deposit is required upfront to secure your spot in the schedule.

Orders under $1500:

Full payment is required upfront to secure your spot in the schedule.

*Please note that client projects will not be added into the schedule until a payment is made.

When is the final payment due?

The final payment is due after the approval of the final project sketches and before the painting phase is started.

Do you offer rush services for last-minute orders?

Rush services are available; however, the associated fees vary depending on the deadline and the complexity of the work. Rush fees can range from $200 to $500, taking into account these factors. Feel free to reach out to me to discuss and determine if your rush request can be accommodated.

What is your cancellation and refund policy?

If cancellation occurs after you have received the initial sketches and mock ups, 25% of the remaining balance will be retained to cover initial planning and scheduling.

Mid-Project Cancellation:

If cancellation occurs after the painting has commenced but before completion of the artwork, 50% of the remaining balance will be retained.

Completed Work:

Once the hand-painted stationery is completed, the full project cost is applicable, and no refunds will be issued.

What materials are used in creating hand-painted stationery?

I primarily work with gouache and watercolor paints, but I may also incorporate materials such as pastel and colored pencil into my designs. Additionally, I am open to using other materials if it complements the vision for your bespoke stationery project!

How are the hand-painted designs digitized for printing?

Each painting will be scanned at high resolution and retouched in Photoshop. This process ensures that each piece is prepared for printing, free from imperfections, and accurately reflects its intended colors.

Additionally, for stationery elements, individual components are often painted separately and then assembled in Photoshop. This approach provides greater flexibility in working with compositions and allows for more precise adjustments.

Do I get to keep the original artwork?


Yes! I'm happy to send you the original artwork. However, please note that certain stationery components are typically painted individually and then digitally assembled in Photoshop. This method allows for more flexibility in creating compositions. Shipping charges will be applicable.

The Process

The Consultation

Commissioning custom, hand-painted stationery starts with an initial discussion with every client to identify their preferred stationery package. During this conversation, we also encourage you to express your ideas regarding the color palette, theme, and imagery you wish to be included.

This serves as an opportunity for us to connect, go over pricing details, and ensure that I am the right match for your unique stationery project. To initiate this process, kindly fill out the stationery consultation form.

Sketches & Color Palette

Once you've made the deposit for your custom wedding stationery service please be sure you have provided all  inspiration imagery and color palette preferences. I will then begin creating preliminary mood boards with sketches to get acquainted with the imagery I will be painting. You will receive a PDF with sketches & mock ups for your stationery designs within 1-2 weeks depending on the scope of work and current lead-times.

NOTE: Please try to ensure that all of your imagery ideas and color palette preferences are communicated before the initial sketches are created. This service covers two rounds of edits per asset. Any additional edits will incur an additional fee of $100.

Hand-Painting & Digitization

Upon receiving the sketches and mockups we will discuss any imagery changes or additions and color palettes adjustments. Once approved I will begin painting with gouache paints and watercolor.

Following the completion of the paintings, I will scan them at a high resolution and retouch each in Photoshop. This process ensures that each piece is prepared for printing, free from imperfections, and accurately reflects its intended colors. At this point you will also have a chance to review the hand-painted stationery design(s) and discuss any feedback you might have.

Copy & Final Design Approval

During the process, I will carefully consider the text layout, ensuring a smooth integration of your event details into the designed compositions. You can choose between hand-written text or select from a variety of font pairings based on your preferences.

Ensure all necessary information for the stationery is provided at this stage to facilitate the optimal layout for your designs. Following this, you will receive a PDF containing each asset with the text layout for your review and final approval of artwork.

Digital Assets and Final Payment

Upon approval of the final designs, please proceed to make the final payment. Subsequently, I will provide you with a Google Drive folder containing all your print-ready files, along with high-resolution scans of the original artwork l've created for your project!

Printed Stationery and Final Payment

Upon approval of the final designs, please proceed to make the final payment. Subsequently, I will provide you with a Google Drive folder containing all your print-ready stationery files, along with high-resolution scans of the original artwork l've created for your project! I will then initiate the printing process for your stationery, and it will be promptly shipped directly to you!

Still not sure where to begin?

If you feel you need more guidance after you’ve reviewed the FAQ, email studio@oliviaprovey.com or book a consultation to discuss the process and get a more in depth look into your stationery options