FAQs
How do I initiate a custom stationery project?
Please fill out the custom stationery consultation form,here, to initiate the process.
When will you begin working on my custom stationery?
Once you've made your payment for the services, you will be added to my schedule. The project start date, milestones, and deadlines will be outlined in your contract. Please make sure to review the project timeline to ensure we're aligned.
What is the timeline for creating custom hand-painted stationery?
Standard Wedding Invitation Suite Timeline:
Most couples send their invitations 3-6 months before the wedding (and 6-9 months for destination weddings):
Invitation Suite: Takes 6–8 weeks to design depending on the complexity of your pieces.
Printing & Assembly: Can take 2–4 weeks, depending on the printing method and production time.
Buffer Time: It’s always good to allow extra time in case of revisions, shipping, or unexpected delays.
Standard Day-Of Paper Timeline:
Day-of designs are treated as a separate project, regardless of whether a client is also working on an invitation suite. This is due to the different timelines involved in wedding planning
Day-of stationery, such as menus, place cards, and signage, is typically finalized closer to the wedding date, once details like guest RSVPs and seating arrangements are confirmed. To ensure everything is ready in time, consider the following timeline:
Design Process: Takes 4–8 weeks, depending on the complexity of your pieces.
Printing & Production: Typically takes 2–4 weeks, depending on the method and materials.
Buffer Time: Allow extra time for revisions, shipping, and any last-minute adjustments.
Are you able to replicate another artist's or stationer's style?
While I can draw inspiration from various artists and designers, I will never replicate another person's style or compositions.
For the best results, your vision should align with Olivia Provey Studio’s signature painted style. As an artist-based studio, every design carries a distinct style and essence. If you feel this studio may not be the right fit for your desired aesthetic, it’s best to find a designer whose style suits your vision.
Can I choose the color palette for my stationery?
Absolutely! It is encouraged to share your color palette preferences before the commencement of each client's project.
Can I provide my own ideas and inspiration for the design?
Absolutely! It is important to share your inspiration imagery to ensure that I am a good fit for your project and have a clear understanding of what I will be creating for your custom stationery. For instance, a Pinterest board is very helpful as it provides a visual reference throughout the project. However, emailing images is perfectly acceptable as well!
How many revisions are included in the custom stationery service?
Custom stationery services include two rounds of edits for each asset during the sketching phase and one round of edits during the painting phase.
It is highly encouraged to communicate all imagery and color palette preferences before the initial sketches to minimize the need for extra edits beyond the two included rounds. After the allotted round of edits has been used an additional fee of $300 may be charged depending on the complexity of the edit.
This is a collaborative process! To meet your deadline, please aim to review assets within 3-5 days throughout the process. Failure to do so will result in possible delays..
What are the booking & deposit requirements?
A non-refundable 50% deposit is required upfront to secure your spot in the schedule. Due to limited availability for custom stationery projects, failing to make a deposit could result in losing your spot in the schedule or delaying the outlined timeline.
*Please note that client projects will not be added into the schedule until a payment is made.
The final payment is due after the approval of the final sketches and before the painting phase commences.
Do you offer rush services for last-minute orders?
Rush services are available; however, the associated fees vary depending on the deadline and the complexity of the work. Rush fees can range from $500-$1000 USD, taking into account these factors. Feel free to reach out to me to discuss and determine if your rush request can be accommodated.
What is your cancellation and refund policy?
If cancellation occurs after you have received the initial sketches and mock ups, 25% of the remaining balance will be retained to cover initial planning and scheduling.
Mid-Project Cancellation:
If cancellation occurs after the painting has commenced but before completion of the artwork, 50% of the remaining balance will be retained.
Completed Work:
Once the hand-painted stationery is completed, the full project cost is applicable, and no refunds will be issued.
What materials are used in creating hand-painted stationery?
I primarily work with gouache and watercolor paints, but I may also incorporate materials such as pastel and colored pencil into my designs. Additionally, I am open to using other materials if it complements the vision for your bespoke stationery project!
How do I print my own stationery?
Printing on your own can be a straightforward and cost-effective option, especially if you're working within a budget!
If you choose to handle printing on your own, print-ready files will be provided to you. Please be sure to clarify if your printer has any print file requirements. Most vendors print in CMYK and require a .125" bleed on all sides of the design to account for cutting.
Many printers also offer paper samples for free or a small fee—consider reviewing their paper options and selecting the one that best fits your vision.
Please reach out for printing vendor recommendations!
Do I get to keep the original artwork?
Yes! I'm happy to send you the original artwork. However, please note that certain stationery components are typically painted individually and then digitally assembled in Photoshop. This method allows for more flexibility in creating compositions. Shipping charges will be applicable.
The Process
The process begins with reviewing the Welcome Guide, which you'll receive via email after submitting your inquiry form.
This guide provides detailed information on process, timelines, pricing, and more to help answer any initial questions.
Once you’ve reviewed the presentation please reach out to request an estimate based on your project specifications. After reviewing your estimate, if you’d like to move forward with a consultation, simply reach out to begin the next step!
After you’ve received your initial estimate a consultation will be scheduled.
During this conversation it’s encouraged that you express your ideas regarding the color palette, theme, and imagery you wish to be included. This serves as an opportunity for us to connect, go over pricing details, and ensure that I am the best match for your project.
After the consultation you will recieve a project contract, invoice and a link for your deposit.Upon receiving the sketches and mockups we will discuss any imagery changes or additions and color palettes adjustments. Once approved I will begin painting with gouache paints and watercolor.
Onboarding
Once you've accepted your project contract and paid your deposit you will be prompted to share any additional inspiration imagery, color palette preferences and a word document outlining the copy for each stationery design.
Concept & Sketches
Once all required onboarding details have been shared, the sketching phase will begin and a design deck will be created for clients to review. The deck will feature sketches for each stationery piece and outline key concept elements, including motifs, color palette, dimensions, text layouts, and other essential design details.
Note: Sketches are thoughtfully and carefully considered for each client. It is important to communicate all imagery ideas and color palette preferences before the initial sketches are created. This service includes two rounds of edits during the sketching phase, and one round of edits during the painting phase. Any additional edits beyond the included rounds may incur a fee of $300.
Once the sketches are approved, the stationery artwork will be hand-painted, scanned, and edited to incorporate all text or hand-lettering.
Each design is carefully edited into high-resolution, print-ready files. Clients have the option to include printing services or manage the printing themselves!
Still not sure where to begin?
If you feel you need more guidance after you’ve reviewed the FAQ, email studio@oliviaprovey.com to discuss the process and get a more in depth look into your stationery options